Key Responsibilities:

• Greet and assist marina guests, slip holders, and visitors in a professional, friendly manner

• Answer phone calls and respond to emails promptly and courteously

• Assist with slip reservations, check-ins, and billing inquiries

• Maintain accurate records of slip availability, reservations, and tenant information

• Process payments and prepare invoices using marina management software

• Coordinate with dock staff and maintenance teams to ensure smooth daily operations

• Keep the front office clean, organized, and stocked with necessary supplies

• Handle general administrative tasks including filing, data entry, and basic reporting

• Support seasonal events, customer communications, and special projects as needed

What We’re Looking For:

• Prior experience in customer service or administrative support (marina or hospitality experience a plus)

• Friendly, positive attitude with strong interpersonal communication skills

• Ability to multitask and stay organized in a busy, dynamic environment

• Comfortable using computers and basic office software (Microsoft Office; experience with marina software is a plus)

• Reliable, punctual, and professional in appearance and demeanor

• Enjoys working near the water and interacting with a diverse boating community